Care Angel is a consumer engagement platform that utilizes AI-driven digital health assistants to enhance patient interactions and streamline care management processes. By automating communication and identifying care gaps, the platform improves patient outcomes and operational efficiency for healthcare providers and payers.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers and payers face challenges in maintaining consistent patient engagement, leading to missed care opportunities and inefficient care management processes. Traditional methods often struggle to proactively identify patient needs and deliver timely interventions, resulting in suboptimal health outcomes and increased costs.
Solution
EmpowerHealth provides an AI-powered digital health assistant platform designed to automate patient interactions and streamline care management workflows. The platform uses multi-modal conversations to engage individuals, identify care gaps, and connect them with relevant services and resources. By leveraging augmented intelligence, EmpowerHealth extends the capacity of care teams, enabling them to proactively address patient needs, improve medication adherence, and manage chronic conditions more effectively. The system captures data through intelligent conversations, providing a data-driven health ecosystem that delivers proactive care at scale.
Target Audience
The primary target audience includes healthcare providers, health plans, employers, and partners seeking to improve patient engagement, enhance care management, and achieve better health outcomes.
Features
- AI-driven digital health assistant capable of understanding utterances, interruptions, and nested responses for human-like conversations.
- Automated escalation based on workflow, logic, acuity, and patient needs.
- Multi-modal conversation technology supporting various communication channels.
- Proactive identification of care gaps and navigation to closure.
- Support for awareness, onboarding, assessments, surveys, and satisfaction monitoring.
- Capabilities for medication adherence, compliance, and chronic condition management.
- Solutions for addressing Social Determinants of Health (SDOH) and promoting health equity.
- Deployment in 72 languages and 200 accents.