Cardinality provides a cloud‑based, low‑code platform for health and human services agencies that delivers AI‑enabled case management applications. Its modular suite includes a rules engine with thousands of policy rules, an AI assistant to guide caseworkers, and middleware APIs that integrate legacy and third‑party systems, enabling faster implementation, improved worker productivity, and multi‑channel citizen engagement.
Funding
$12.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
BCFounders
Product
Problem
Government health and human services agencies often rely on fragmented legacy systems and manual case management processes, leading to slow service delivery, high administrative overhead, and inconsistent citizen outcomes.
Solution
Cardinality.ai offers a cloud‑based, low‑code platform that provides pre‑built, AI‑enabled case management applications for health and human services programs. The suite includes configurable modules, an integrated rules engine with thousands of federal and state policies, and a middleware API layer that connects to existing legacy and third‑party systems. An AI assistant (Cardy AI) guides caseworkers through workflows, automates eligibility checks, and surfaces relevant data, reducing training time and improving decision accuracy. Multi‑channel citizen access via portal, text, and voice ensures timely communication and alerts. The platform’s modular architecture allows agencies to adopt specific components quickly, accelerating implementation while maintaining flexibility for future policy changes.
Target Audience
Primary customers are state and federal health and human services agencies, as well as nonprofit and healthcare organizations that manage casework and citizen benefit programs.
Features
- Low‑code EmpowerPlatform enabling rapid configuration of case management modules without extensive custom development
- Integrated rules engine with 5,000+ federal and state policy rules, supporting batch loading and easy policy updates
- AI assistant (Cardy AI) that provides real‑time guidance, eligibility automation, and data‑driven recommendations for caseworkers
- API and service‑bus middleware that seamlessly integrates legacy applications and third‑party services
- Multi‑channel citizen engagement tools (web portal, SMS, voice) for notifications, self‑service, and alerts
- Cloud‑hosted, scalable architecture with built‑in security and compliance for government data
- Dashboard and analytics for monitoring worker productivity, program performance, and citizen outcomes