Carbyn provides an AI co‑worker for skilled‑trade technicians that runs on smart glasses and mobile devices, capturing senior experts' knowledge and delivering hands‑free voice guidance and equipment recognition in real time. The system automatically generates service documentation and integrates with field‑service and ERP platforms, reducing callbacks, speeding onboarding, and ensuring technicians work at the level of the best senior staff.
Funding
Funding not disclosed
Founders
Product
Problem
Skilled‑trade companies face a rapidly widening workforce gap as experienced technicians retire, leading to loss of tacit knowledge, longer onboarding times, higher error rates, and increased reliance on inefficient manual documentation.
Solution
Carbyn delivers an AI co‑worker that runs on smart glasses and mobile devices to capture and disseminate senior technicians’ expertise in real time. The system uses a camera to identify equipment nameplates, fault codes, and gauges within seconds, then provides hands‑free voice guidance and step‑by‑step instructions to the wearer. AI processes recorded work into searchable, multilingual procedures and automatically generates service documentation that can be synced with existing field‑service and ERP platforms such as ServiceTitan, Procore, and JobBOSS. By embedding this knowledge directly into the workflow, Carbyn reduces callbacks, accelerates onboarding, and helps technicians perform at the level of the best senior staff without needing to consult external references.
Target Audience
Carbyn is aimed at HVAC, electrical, elevator service firms, and precision manufacturing shops that rely on field technicians and are experiencing talent shortages and knowledge loss.
Features
- Camera‑based equipment recognition that reads nameplates, gauges, and fault tables in under 3 seconds
- Hands‑free voice prompts delivered through smart‑glass speakers for both eyes‑free and hands‑free operation
- Automatic conversion of recorded work into step‑by‑step, measurement‑rich procedures with safety notes and multilingual support
- Real‑time code‑compliance checks (e.g., NEC) that flag violations during inspections
- Integration layer that streams generated service data directly into field‑service and ERP systems (ServiceTitan, Procore, JobBOSS, etc.) eliminating manual re‑entry
- Remote support mode with live camera feed and annotation sharing for expert assistance
- Compatibility with multiple smart‑glass hardware platforms (Meta Ray‑Ban, Mentra, etc.) and iOS/Android devices