Canyon GBS provides an AI‑enhanced, cloud‑based enterprise CRM and helpdesk platform designed for colleges and universities. Its Advising App® unifies recruitment, academic advising, and support into a single student record, while the Aiding App® automates service‑management workflows and delivers compliance dashboards, enabling institutions to improve retention, operational efficiency, and data‑driven decision‑making.
Funding
$12.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Higher education institutions often rely on fragmented legacy systems for recruitment, advising, and student support, leading to inefficient processes, poor data integration, and limited insight into student outcomes.
Solution
Canyon GBS offers an AI‑enhanced enterprise CRM and helpdesk platform built specifically for colleges and universities. The Advising App® connects recruitment, academic advising, and support functions into a single workflow, enabling staff to guide students from enrollment through graduation. The Aiding App® provides service‑management tools that automate request routing, track issue resolution, and generate compliance insights. Integrated AI analytics surface actionable trends across the student lifecycle, helping institutions improve retention and operational efficiency. The platform is delivered as a cloud‑based solution with role‑based access, ensuring data security and scalability for campuses of any size. Users interact through intuitive web interfaces that consolidate communications and reporting for both front‑line staff and administrators.
Target Audience
Primary customers are higher education administrators, enrollment managers, academic advisors, and student services teams seeking an integrated technology solution to improve student success and campus efficiency.
Features
- Unified CRM that links recruitment, advising, and support data into a single student record
- AI‑driven analytics that identify at‑risk students, predict enrollment trends, and suggest intervention strategies
- Automated service‑management workflow for request intake, routing, and resolution with SLA tracking
- Compliance dashboards that monitor federal and state reporting requirements in real time
- Role‑based permissions and secure cloud hosting to protect sensitive student information
- Configurable web dashboards for advisors, recruiters, and operations teams to monitor key performance metrics