Candidly AI
Candidly AI automates stakeholder interviews by conducting hundreds of one-on-one voice conversations on participants' own schedules, then synthesizing the dialogue into actionable findings for leadership. The platform replaces static surveys with dynamic, AI-driven conversations that include intelligent follow-ups, capturing nuanced feedback from employees, customers, residents, and other stakeholders. Every conversation is reviewed by a person through a QA process, and the final Ground Truth Report includes verbatim quotes from every participant.
- AI Agents
- Artificial Intelligence
- Data & Analytics
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Traditional surveys capture only surface-level answers with fixed questions and no follow-ups, missing the nuance and deeper understanding needed for critical decisions. Organizations struggle to hear from large numbers of stakeholders—employees, customers, residents—because scheduling one-on-one interviews at scale is impractical and static questionnaires fail to probe into what people actually mean.
Solution
Candidly AI conducts hundreds of one-on-one voice conversations with stakeholders on their own time, using a dedicated phone number and an AI voice agent that adapts each conversation in real time with intelligent follow-up questions. The company manages the full engagement in three phases—design, listen, and findings—with a Client Success team handling participant communications, reminders, and support. Every conversation is read by a person through a QA process, and the final Ground Truth Report delivers themed findings backed by verbatim quotes, with every participant quoted at least once. The platform runs on self-hosted infrastructure with zero third-party AI API dependencies, ensuring data stays in-region and is never used to train external models.
Target Audience
Primary customers are organizations that need to hear from large stakeholder groups—including employers gathering employee feedback, companies consulting customers, and public agencies engaging residents—as well as consultancies and research teams that want to run engagements on a white-label platform.
Features
- AI voice agent with dynamic, real-time follow-up questions that adapt to each participant's responses
- Dedicated phone number local to the community, with no scheduling, forms, or preparation required for participants
- Full-service engagement management including conversation design, participant communications, branded materials, and a co-branded participant guide
- Human QA review of every single conversation, not a sample or spot check, with themes built and quotes verified against source records
- Ground Truth Report with themed findings and verbatim quotes, ensuring every participant is quoted at least once
- MCP connector enabling teams to query findings from existing AI tools, plus full transcripts and sixty days of platform access
- Self-hosted infrastructure with in-region data residency, encryption in transit and at rest, and zero third-party AI API dependencies
- Enterprise security features including single sign-on, access control, least-privilege data access, and continuous monitoring