Olive provides an AI-powered front‑desk phone system that answers inbound calls, captures detailed intake information in English, Spanish, and over 30 other languages, and instantly notifies the team via text. The platform is tailored for industries such as auto shops, handling service requests, vehicle details, parts procurement, and scheduling callbacks, with tiered plans that scale as needs grow.
Funding
Funding not disclosed
Founders
Product
Problem
Service businesses often miss revenue because calls go unanswered after hours or when staff are unavailable, and traditional answering services only capture a brief message without detailed intake. This leads to lost bookings, patients, or sales opportunities and requires hiring additional staff to provide 24/7 coverage.
Solution
Olive offers an AI‑powered front‑desk platform that answers inbound calls around the clock, conducts industry‑specific conversations, and records structured intake information in English, Spanish, and over 30 other languages. The AI agent can schedule appointments, procure parts, qualify leads, and perform warm transfers to live staff, then instantly notifies the team via SMS and a dashboard. The platform also supports outbound voice automation for reminders, win‑backs, and follow‑up tasks, allowing businesses to scale without adding headcount. Plans are tiered, with each level unlocking additional capabilities such as outbound workflows and multi‑location integrations, enabling companies to expand functionality as needed.
Target Audience
Primary customers are independent service businesses such as auto repair shops, medical practices, e‑commerce support centers, and real‑estate agencies that need reliable, round‑the‑clock call handling and lead capture.
Features
- 24/7 AI call answering with multilingual (30+ languages) structured intake
- Industry‑specific question flows for auto shops, healthcare, e‑commerce, and real estate
- Live booking, calendar integration, and warm transfer to human agents
- Instant SMS and dashboard alerts for each call event
- Outbound voice automation for reminders, follow‑ups, and win‑back campaigns
- Tiered, fair‑use pricing with transparent plans and no per‑minute overage fees
- Privacy‑by‑design architecture with TCPA‑compliant SMS consent handling