Call&Fill provides a SaaS platform that automatically contacts patients on a clinic's waitlist to refill cancelled appointments, integrating with existing scheduling tools via a drag‑and‑drop interface. By automating sequential calls and real‑time appointment updates, it helps clinics quickly fill open slots, reduce patient wait times, and recover lost revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Clinics often lose revenue and increase patient wait times because cancelled appointments are not promptly rescheduled, and staff must manually contact each patient on the waitlist.
Solution
Call&Fill offers a SaaS platform that automatically reaches out to patients on a clinic’s waitlist to refill cancelled appointments. The system integrates with existing scheduling tools, allowing health professionals to drag‑and‑drop patient lists and trigger sequential calls that contact each patient one at a time. By automating the outreach and rescheduling process, clinics can fill open slots faster, reduce the time patients wait for new appointments, and capture revenue that would otherwise be lost. The platform operates instantly and continuously, ensuring that every cancelled slot is addressed without additional manual effort.
Target Audience
Primary users are clinics and health professionals who manage appointment scheduling and seek to improve slot utilization and patient throughput.
Features
- Drag‑and‑drop interface for easy import of patient waitlists from any scheduling system
- Automated sequential calling that contacts an unlimited number of patients one at a time
- Real‑time capture of cancelled appointments and immediate initiation of outreach
- Integration hooks for existing clinic scheduling software to update appointments automatically
- Dashboard for monitoring call status, rescheduled appointments, and revenue impact