Caller AI provides an AI-powered virtual receptionist that answers customer calls 24/7, handling multiple calls simultaneously at a fraction of the cost of a full-time hire. The service includes call recordings, SMS notifications, email transcripts, and works with new or existing phone numbers. Businesses can try the service with a no-risk 14-day free trial and cancel anytime with rolling monthly contracts.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses frequently miss customer calls due to limited staff availability, after-hours gaps, or high call volumes, leading to lost revenue and customer frustration. Research cited by the company shows that 85% of people whose calls aren't answered will not call back, and 25% of callers give up after being kept on hold too long.
Solution
Caller AI provides an AI-powered virtual receptionist that answers customer calls around the clock, 365 days a year, without the cost or inconsistency of human hires. The system handles multiple calls simultaneously, ensuring no caller is left waiting or disconnected. It can be configured to answer only after hours or during business hours, and works with either a new local or national rate number or by forwarding an existing line. Each call is recorded, and users receive SMS notifications and email transcripts of every interaction, keeping businesses fully informed without manual follow-up.
Target Audience
Primary customers are small to mid-sized businesses that receive customer phone calls and need reliable after-hours or overflow call answering, including restaurants, retail stores, and service-based companies.
Features
- AI call agent capable of handling multiple concurrent calls with no hold times or dropped calls
- 24/7/365 availability with no sick days or inconsistent service quality
- Call recordings and email transcripts for every customer interaction
- SMS notifications to alert businesses of incoming calls or messages
- Works with new local or national rate numbers, or forwards from an existing business line
- Flexible scheduling to answer calls only during specific hours or after hours
- Rolling monthly contracts with no minimum usage and no lengthy commitments
- 14-day free trial with no risk for all potential customers