Buttons connects NDIS participants with qualified support workers through a personalized matching platform. It uses a proprietary algorithm and intake process to ensure compatibility in skills, communication, and goals, facilitating effective and authentic support relationships.
Funding
Funding not disclosed
Founders
Product
Problem
Navigating the National Disability Insurance Scheme (NDIS) to find suitable support workers can be a complex and time-consuming process for participants. This often leads to suboptimal matches that do not fully align with individual needs, goals, and communication preferences, hindering effective support delivery.
Solution
Buttons offers a personalized matching platform designed to connect NDIS participants with qualified support workers. The service initiates a comprehensive intake process, including a welcome call to understand each participant's unique requirements and aspirations. This data informs a proprietary matching algorithm that identifies workers with compatible skill sets and communication styles. The platform facilitates an initial meeting to ensure a strong rapport and mutual understanding before support commences, aiming to foster authentic and effective relationships. This approach ensures that participants receive tailored assistance across various life domains.
Target Audience
The primary customers are NDIS participants and their families seeking personalized and effective support worker connections.
Features
- Personalized intake process to capture participant needs and goals
- Matching algorithm that considers worker skills, experience, and communication compatibility
- Facilitated initial meetings to establish rapport between participants and support workers
- Support categories include: Assistance with Daily Living, Improved Daily Living, Assistance with Social and Community Participation, and Improved Relationships
- Focus on fostering positive communication and authentic support relationships