Built LMS is an AI-assisted learning management platform that creates courses grounded in learning science, adapts content to each learner, and proves training effectiveness by connecting outcomes to business metrics. The platform uses AI to structure courses based on Bloom's Taxonomy and Gagné's 9 Events, a methodology supported by 61+ peer-reviewed studies. It lets users ask plain-English questions like "Did onboarding reduce support tickets?" and pulls data from Salesforce, Zendesk, and HubSpot to compare trained versus untrained cohorts.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional learning management systems measure success by completion rates rather than actual behavior change, leaving L&D teams unable to demonstrate the business impact of their training programs. Course creation is slow and manual, analytics stop at "who completed what," and training outcomes cannot be connected to the operational metrics like support tickets, product adoption, or retention that leadership actually cares about.
Solution
Built LMS provides an AI-assisted learning platform that transforms uploaded materials into complete, evidence-based courses using recognized instructional design frameworks. The system automatically generates course structures, assessments, and adaptive learning paths so L&D teams can focus on designing learning experiences rather than administrative work. Each learner receives a personalized path based on demonstrated mastery, with the AI skipping content they already know and providing a grounded AI assistant for support. The platform's analytics layer uses natural language queries to pull data from CRM, support, and customer success tools, enabling comparisons between trained and untrained cohorts to quantify whether training changed real-world behavior and business outcomes.
Target Audience
Primary customers are learning and development teams who need to create effective training fasterable and prove business impact, as well as product teams looking to drive customer adoption through outcome-measurable onboarding and training programs.
Features
- AI course builder that converts uploaded PDFs, SOPs, or topic descriptions into complete courses structured around Bloom's Taxonomy and Gagné's 9 Events, backed by 61+ peer-reviewed studies
- Adaptive learning paths based on demonstrated mastery, including bridging assessments that skip content the learner already knows and an AI learning assistant grounded in the specific course content
- Natural language analytics that lets users ask questions like "Did onboarding reduce support tickets?" without requiring SQL skills
- Cross-source data integration with Salesforce, Zendesk, and HubSpot to compare trained versus untrained cohorts on business metrics
- Customer training capabilities tied to adoption metrics, support volume, and time-to-value analysis for product teams
- Full customization of AI-generated course elements before publishing