BRX Technology provides Service Charge Pro, a software platform that automates service charge calculations and reporting for housing providers. The system replaces manual spreadsheet-based processes with real-time apportionment, ensuring charges align with lease agreements and regulatory requirements. It generates resident-ready statements and Section 22 packs to improve transparency and reduce compliance risk.
Funding
Funding not disclosed
Founders
Product
Problem
Housing providers often rely on manual, spreadsheet-based processes to calculate and apportion service charges, which are time-consuming, error-prone, and costly. Inaccurate charges and a lack of transparency drive resident complaints and can lead to non-compliance with regulations, resulting in fines or compensation payouts.
Solution
Service Charge Pro automates the end-to-end service charge process, from budgeting to Section 21 reports, ensuring accuracy, transparency, and efficiency. The platform handles real-time apportionment of costs in line with each resident's lease or tenancy agreement, eliminating the need for manual calculations. It includes in-built warnings and tools to guarantee full cost recovery and provides robust audit and control measures for tracking changes. The system also automates reporting requests, such as Section 22, to align with legal requirements and generates resident-ready statements that clearly break down charges.
Target Audience
Primary customers are housing providers, including social landlords, housing associations, and property management companies, who need to manage service charges for residents across multiple properties.
Features
- End-to-end processing pipeline covering budgeting, apportionment, and reporting
- Flexible configuration engine to align charges with any lease or tenancy agreement
- Real-time apportionment that keeps charges current and accurate
- In-built warnings and recovery tools to ensure 100% cost recovery
- Automated Section 21 and Section 22 report generation for regulatory compliance
- Resident-ready statements with detailed, easy-to-understand breakdowns
- Robust audit trail and control measures for tracking changes and ensuring data security, removing GDPR risks associated with spreadsheets