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Broccoli AI

Broccoli AI provides AI-powered voice agents that answer calls, book jobs, and handle customer support for home service businesses around the clock. The platform integrates with ServiceTitan, Housecall Pro, Salesforce, and other tools to automate scheduling and dispatching, while also offering outbound campaigns, speed-to-lead response, and QA coaching. It serves plumbing, electrical, HVAC, and similar contractors, with customers reporting an 85%+ job booking rate and a 22% revenue increase.

Traction –/10
San Francisco, United States · HQ
12430K+ followers
  • AI Agents
  • Artificial Intelligence
  • Software Only
  • Enterprise Software
Updated 3 days ago

Funding

Raised to date

$53.5MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.

across 3 rounds

$30M · Series B

Announced Oct 2026

Disclosed cumulative: $30M

Not on chart (date unknown): Series A $22M, Seed $1.5M

Founders

2 founders

Marcelle Flowers

CEO/Owner

Aditya Ketkar

Co-founder and CTO

Product

Problem

Home service businesses often struggle to handle a high volume of incoming calls, especially during peak hours or after business hours, leading to missed opportunities and frustrated customers. Traditional answering services can be costly and may not provide the personalized, industry-specific support that customers expect. This can result in lost revenue and decreased customer satisfaction.

Solution

Broccoli AI offers AI-powered voice agents designed to answer customer calls, schedule jobs, and provide support for home service businesses. These AI agents are available 24/7, can handle a high volume of calls simultaneously, and are trained to understand the specific needs of plumbing, electrical, HVAC, and other home service industries. The platform integrates with ServiceTitan, Housecall Pro, Salesforce, and other platforms, allowing the AI agents to directly book jobs and dispatch technicians. By automating call handling and scheduling, Broccoli AI helps contractors improve customer service, capture more leads, and streamline operations. The platform also includes outbound capabilities to fill the schedule when phones are slow, speed-to-lead response for every lead source, and QA & coaching tools that review every call and recover lost revenue.

Target Audience

Broccoli AI primarily targets plumbing, electrical, HVAC, and other home service businesses that want to improve customer service, capture more leads, and streamline operations. It serves businesses of all sizes, from small shops to large enterprises with $100M+ in revenue.

Features

  • AI-powered voice agents that answer calls, book jobs, and provide customer support 24/7
  • Integration with ServiceTitan, Housecall Pro, Salesforce, AccuLynx, and other home service platforms for seamless job booking and dispatching
  • Customizable AI agents that can be tailored to specific business needs and scripts
  • Ability to handle a high volume of calls simultaneously, preventing missed opportunities
  • Outbound AI agents for lead follow-up, appointment reminders, and proactive campaigns targeting customers six and nine months after their last job
  • Speed to Lead feature that responds instantly to every lead source, including Google LSA, Yelp, Angi, Thumbtack, and Meta
  • AI Chat & Scheduling widget for websites to turn visitors into booked jobs
  • Real-time call logging and transcript summaries sent to the service team
  • Voice Studio feature that creates custom AI voices from short audio clips, preserving the unique quality of a cherished CSR or creating region-specific dialects
  • Spanish-speaking agent option for serving diverse customer bases
  • Dispatch fee rules that can be customized to match a business's exact workflow
  • Booking alerts that link directly to the job in the customer's CRM
  • Enterprise features including SOC 2 controls, enterprise permissions, and secure data handling
This profile is AI-generated and may contain inaccuracies.