BridgeHealthAI offers an AI-powered platform designed for safety-net providers like FQHCs and ACOs to automate revenue cycle and patient engagement workflows. The system proactively addresses coverage loss, attribution errors, and quality gaps through multilingual, 24/7 communication. This automation helps organizations recover lost revenue and maintain care continuity without increasing administrative staffing.
Funding
Funding not disclosed
Founders
Product
Problem
Care teams, including Community Health Workers, Social Workers, and Case Managers, are often overwhelmed by administrative tasks, fragmented tools, and complex systems when trying to connect patients with essential health and social services. This leads to inefficiencies, burnout, and difficulty in ensuring patients receive the benefits they are eligible for. Many individuals face barriers to accessing basic needs like food, housing, transportation, and healthcare coverage due to these systemic issues.
Solution
BridgeHealthAI offers an AI-powered platform designed to streamline access to health and community benefits for underserved populations. The platform, named Bridget, acts as a 24/7 virtual assistant for care teams, automating administrative tasks, unifying disconnected tools, and providing AI-driven guidance. By instantly capturing patient data and verifying benefit eligibility, Bridget reduces the time spent on paperwork and manual follow-ups. The platform also matches patients to relevant programs, delivers multilingual personalized summaries, and verifies resource information in real-time using AI and VoiceAI.
Target Audience
The primary target audience includes Federally Qualified Health Centers (FQHCs), hospital systems, managed care plans, Community Health Workers, Social Workers, and Case Managers.
Features
- AI-powered intake and eligibility checks to instantly determine benefit eligibility
- Verified matching and communication to connect patients with available services
- Automated generation of personalized texts, emails, and printouts in multiple languages
- Follow-up and resolution tracking to monitor next best actions and outcomes
- Unified platform integrating search, verified resources, task tracking, and messaging
- Real-time verification and refreshing of resource information using AI and VoiceAI
- HIPAA-compliant and SOC 2 ready platform