Bravebird provides automated, HIPAA‑compliant eligibility and benefit verification for dental practices, pulling schedule data from PMS systems and extracting full benefit details via AI‑driven portal and voice interactions. Its platform delivers per‑procedure cost estimates that reflect each patient’s actual coverage, eliminating manual verification, reducing surprise bills, and saving front‑desk staff up to 20 hours per week.
Funding
Funding not disclosed
Founders
Product
Problem
Dental practices often rely on manual eligibility checks and incomplete portal data, leading to inaccurate cost estimates, surprise bills, and lost revenue due to unpaid patient balances.
Solution
Bravebird automates the entire eligibility and benefit verification workflow by integrating directly with dental practice management systems (PMS). Its Portal AI extracts detailed, per‑procedure benefit information from payer portals, while Voice AI contacts payers by phone when portal data is missing, navigating IVR systems to retrieve answers. The platform recalculates exact out‑of‑pocket costs for each scheduled procedure, taking into account patient history, age limits, and frequency rules, and writes the verified estimates back into the PMS. This enables clinics to present accurate cost information before appointments, improving patient satisfaction, collection rates, and reducing front‑desk labor.
Target Audience
Primary customers are dental practices and dental service organizations that need accurate, automated patient cost estimates to improve collections and reduce front‑desk workload.
Features
- Portal AI that pulls structured, per‑procedure benefit details from every major dental payer portal
- Voice AI that automatically calls payers, handles IVR navigation, and captures missing benefit data in real time
- Cost estimator that applies coverage rules, deductibles, frequency limits, and patient history to generate exact out‑of‑pocket amounts per procedure
- Seamless, HIPAA‑compliant integration with all major dental PMS platforms, writing verified estimates directly into the schedule
- Automated re‑verification of eligibility on a configurable lead time before each visit
- Per‑procedure benefit granularity (frequency, age, history) unavailable from standard EDI or outsourced verification services