About Brauz

Brauz provides a unified commerce platform that connects online and in-store retail operations. It enables retailers to offer advanced omnichannel features like real-time inventory visibility, integrated store locators, and seamless fulfillment options such as Click & Collect and Ship from Store.

<problem> Retailers face challenges in providing a cohesive customer journey across physical and digital touchpoints. This fragmentation leads to missed sales opportunities and a disjointed brand experience, as inventory visibility and fulfillment options are often siloed. </problem> <solution> Brauz offers a unified commerce platform designed to bridge the gap between online and in-store retail operations. The platform enables retailers to implement advanced omnichannel features, such as real-time inventory visibility for "Find In Store" capabilities and integrated store locators. By connecting disparate systems like Point of Sale (POS), e-commerce platforms, and shipping carriers, Brauz facilitates seamless fulfillment options including Click & Collect, Ship from Store, and On-Demand Delivery. Furthermore, its analytics and management dashboard provides actionable insights into sales attribution across channels and optimizes the management of these complex customer experiences. </solution> <features> - Unified commerce platform integrating POS, e-commerce, and shipping systems for end-to-end omnichannel fulfillment. - "Find In Store" functionality to display real-time product availability at local retail locations. - Integrated store locator with Google Maps, reviews, and appointment booking capabilities. - Support for multiple fulfillment methods: Click & Collect, Ship from Store, and On-Demand Delivery (integrating with services like Uber and Rendr). - In-store queueing system with QR code check-in, priority bookings, and automated customer notifications. - Clienteling tools providing a 360-degree customer view by integrating loyalty, purchase history, and browsing data. - Reservation system allowing customers to hold items online for in-store purchase within a defined timeframe. - Video appointment capabilities for remote customer consultations, with integrated payment and deposit options. - Brauz iQ Order Management System (OMS) for managing online orders, reservations, and clienteling activities within stores. - Templated and customizable scripts for seamless integration into existing brand websites. - Centralized Brauz Command dashboard for managing store locations, rules logic, and analyzing cross-channel sales attribution. - API integrations for POS, ERP, loyalty programs, and SMS/email marketing platforms. </features> <target_audience> Brauz targets brick-and-mortar retailers and multi-channel brands seeking to enhance their customer experience by unifying online and offline sales channels. </target_audience>

What does Brauz do?

Where is Brauz located?

Brauz is based in Melbourne, Australia.

When was Brauz founded?

Brauz was founded in 2013.

Location

Melbourne, Australia

Founded

2013

Employees

9 employees

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Brauz

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Executive Summary

brauz.com 1K+

Crunchbase

Founded 2013 – Melbourne, Australia

Funding

No funding information available.

Team (5+)

No team information available.

Company Description

Problem

Retailers face challenges in providing a cohesive customer journey across physical and digital touchpoints. This fragmentation leads to missed sales opportunities and a disjointed brand experience, as inventory visibility and fulfillment options are often siloed.

Solution

Brauz offers a unified commerce platform designed to bridge the gap between online and in-store retail operations. The platform enables retailers to implement advanced omnichannel features, such as real-time inventory visibility for "Find In Store" capabilities and integrated store locators. By connecting disparate systems like Point of Sale (POS), e-commerce platforms, and shipping carriers, Brauz facilitates seamless fulfillment options including Click & Collect, Ship from Store, and On-Demand Delivery. Furthermore, its analytics and management dashboard provides actionable insights into sales attribution across channels and optimizes the management of these complex customer experiences.

Features

Unified commerce platform integrating POS, e-commerce, and shipping systems for end-to-end omnichannel fulfillment.

"Find In Store" functionality to display real-time product availability at local retail locations.

Integrated store locator with Google Maps, reviews, and appointment booking capabilities.

Support for multiple fulfillment methods: Click & Collect, Ship from Store, and On-Demand Delivery (integrating with services like Uber and Rendr).

In-store queueing system with QR code check-in, priority bookings, and automated customer notifications.

Clienteling tools providing a 360-degree customer view by integrating loyalty, purchase history, and browsing data.

Reservation system allowing customers to hold items online for in-store purchase within a defined timeframe.

Video appointment capabilities for remote customer consultations, with integrated payment and deposit options.

Brauz iQ Order Management System (OMS) for managing online orders, reservations, and clienteling activities within stores.

Templated and customizable scripts for seamless integration into existing brand websites.

Centralized Brauz Command dashboard for managing store locations, rules logic, and analyzing cross-channel sales attribution.

API integrations for POS, ERP, loyalty programs, and SMS/email marketing platforms.

Target Audience

Brauz targets brick-and-mortar retailers and multi-channel brands seeking to enhance their customer experience by unifying online and offline sales channels.