SitecoreAI Audience and Insights provides an AI-powered customer intelligence layer that unifies every visitor interaction into a single real-time customer profile. It enables personalization, on-site search, experimentation, and analytics to act on live customer data the moment intent changes, with teams reporting outcomes like a 212% higher time on site for Point B. The platform links identity across devices using any identifier, from email to loyalty numbers.
- Artificial Intelligence
- Marketing Technology
- Software Only
Funding
Funding not disclosed
Founders
Product
Problem
Customers interact with brands across multiple devices and sessions, leaving fragmented data that prevents marketers from understanding individual visitor behavior in real time. Teams are forced to guess at customer intent, leading to delayed or irrelevant engagement that misses the moment when a visitor's interest is highest.
Solution
SitecoreAI Audience and Insights is an AI-powered customer intelligence layer that unifies every visitor interaction into one real-time customer profile. It captures live context as visitor intent changes)Skip across sessions, feeding that intelligence to personalization, on-site search, experimentation, and analytics tools instantly. The platform matches identity using any chosen identifier—such as email or loyalty number—to build a complete view of each visitor, and every activation capability reads this context immediately, allowing teams to engage at the exact moment intent is expressed.
Target Audience
Primary customers are digital marketing teams and e-commerce leaders at enterprise organizations who need real-time customer intelligence to drive personalization and conversion optimization.
Features
- Real-time visitor profile creation by unifying signals across devices and sessions
- Identity matching using any identifier, including email and loyalty numbers
- Live browsing and filtering of visitor profiles in seconds
- Continuous reading of visitor intent that converts into actionable context for personalization and conversion optimization
- Direct integration with SitecoreAI's Conversion Optimization and other activation capabilities for instant response to intent signals