Botts.ai provides AI‑powered chatbots and voice assistants that can be deployed on websites, WhatsApp, Telegram, Slack and other channels. By connecting existing data sources, the platform automatically builds a knowledge base and runs on Swiss‑hosted infrastructure, offering 24/7 automated support, workflow automation, and multilingual voice interactions while ensuring GDPR compliance.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often waste time and resources on repetitive customer support tasks and manual knowledge retrieval, leading to higher operational costs and slower response times. Limited integration across communication channels further hampers efficient workflow automation.
Solution
Botts.ai offers AI-powered agents that can be deployed as chatbots or voice assistants on websites, WhatsApp, Telegram, Slack, and other platforms. Users connect their existing data sources, and the platform automatically builds a knowledge base for the agents. The service supports a wide range of large language models (e.g., OpenAI, Anthropic, Llama) and can run them on Swiss‑hosted infrastructure to ensure data residency and GDPR compliance. Agents handle routine inquiries, route requests to human operators, and execute workflow automations, providing 24/7 support without additional headcount. Administrators manage bots through a web console, configure multilingual voice outputs, and monitor usage with built‑in analytics. The solution scales instantly by adding more bots or increasing message limits, allowing businesses to maintain healthy margins while improving customer experience.
Target Audience
Primary customers are small‑ to medium‑size enterprises and mid‑market businesses that need automated customer support, sales assistance, or internal workflow automation across multiple communication channels.
Features
- Model‑agnostic architecture supporting OpenAI, Anthropic, Llama, Grok, Claude and other LLMs
- Platform‑agnostic deployment on WhatsApp, Telegram, Slack, web chat, and voice channels
- Swiss‑hosted, zero‑trust infrastructure with TLS 1.3, AES‑256 encryption, 2FA and passkey authentication
- Automatic knowledge‑base creation from connected data sources, with multilingual (EN/DE/IT) voice agents
- Real‑time low‑latency conversational AI, including voice synthesis with natural‑sounding personas
- Tiered pricing with defined bot counts, knowledge‑base size, message quotas and SLA guarantees
- Detailed usage analytics and optional data‑analysis periods (3–24 months) for performance insights