Botcopy provides a no‑code platform that embeds Google Dialogflow‑powered chat widgets into websites and apps, offering secure, compliance‑grade conversational AI for enterprise and public‑sector contact centers.
Funding
$2.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Organizations often struggle to embed conversational AI into their websites while meeting strict security, accessibility, and branding requirements, leading to fragmented user experiences and limited engagement.
Solution
Botcopy offers a no‑code platform that integrates directly with Google Dialogflow (ES & CX) to deliver AI‑powered chat widgets for websites and apps. The service provides built‑in compliance features—including WCAG 2.1 AA, ADA, GDPR, MFA, and encrypted connections—to satisfy enterprise and public‑sector standards. Contextual messaging capabilities allow the bot to react to user behavior, browser settings, and URL parameters, delivering timely, personalized prompts in over 130 languages. A visual editor lets users customize colors, logos, fonts, and layout without coding, while rich payloads (videos, cards, carousels, forms) enhance the conversational flow. The platform also supports seamless human handoff through a live‑chat suite and offers API endpoints for integration with existing ticketing or support systems.
Target Audience
Primary customers are enterprise contact centers and public‑sector agencies that require secure, accessible, and brandable conversational interfaces for website and app interactions.
Features
- Native Dialogflow ES & CX integration for advanced natural‑language understanding
- No‑code branding tools to adjust colors, logos, fonts, window size, and optional removal of the Botcopy logo
- Contextual triggers based on user behavior, browser language, and URL parameters for personalized engagement
- Multilingual support for 130+ languages with automatic detection and language selector
- Rich content payloads including videos, cards, carousels, buttons, lists, and forms
- Full‑screen and embedded chat window modes, plus the ability to display web pages within the messenger
- Voice interaction (TTS/STT) powered by Google’s speech technology
- Secure, compliance‑grade infrastructure (WCAG 2.1 AA, ADA, GDPR, MFA, encrypted connections, intrusion detection, redundant servers)
- Live‑chat handoff and API endpoints for integration with external support or ticketing systems