Boostly is a text marketing platform that automates customer engagement for restaurants by utilizing SMS to drive repeat orders and gather customer feedback. The service enhances customer retention and increases revenue through high open rates and measurable ROI, with clients reporting returns of up to 600%.
Funding
$9.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TPFounders
Product
Problem
Restaurants struggle to maintain consistent customer engagement and loyalty, often missing opportunities to drive repeat business and gather valuable feedback. Traditional marketing methods can be costly and ineffective, with low open rates and difficulty in measuring ROI.
Solution
Boostly provides a text message (SMS) marketing platform designed to automate customer engagement and drive revenue growth for restaurants. The platform enables restaurants to build a compliant customer database from various sources, including POS systems and online ordering platforms. Boostly automates the process of sending weekly specials, promotions, and gathering customer feedback, leading to increased order frequency and improved customer retention. The platform also facilitates review generation and provides tools to track ROI across all marketing channels.
Target Audience
Boostly primarily targets restaurant owners and operators looking to improve customer engagement, increase revenue, and gather customer feedback through automated text message marketing.
Features
- Automated SMS campaigns for promotions, specials, and announcements
- Integration with POS and online ordering systems to build a customer database
- Tools for collecting customer opt-ins and ensuring compliance with text marketing regulations
- Automated review requests to increase the volume of online reviews
- Real-time feedback collection to address customer issues promptly
- ROI tracking and reporting to measure the effectiveness of text marketing campaigns
- Customizable templates for creating engaging SMS messages
- Segmentation tools to target specific customer groups with tailored offers