Kong Booking Software
Kong provides a free online booking and operations platform for tour and activity operators, with guests paying a 1.8% booking fee at checkout. The system handles shared-resource capacity management, dynamic pricing, deposits, promo codes, custom guest data collection, and digital liability waivers. It also integrates with AI assistants like ChatGPT and Claude via the Model Context Protocol to help operators manage scheduling conflicts and operational tasks.
- Hospitality & Travel Technology
- Software Only
- Artificial Intelligence
- AI Agents
Funding
Founders
Founder details are not available yet.
Product
Problem
Tour and activity operators often rely on outdated or generic booking tools that fail to handle the complexities of managing shared resources like vehicles, guides, and equipment, leading to overbooking and scheduling conflicts. Many operators in emerging markets are also excluded from enterprise-grade technology platforms due to perceived low customer lifetime value, leaving them without access to modern booking and operations tools.
Solution
Kong provides a comprehensive online booking system designed specifically for tour and activity operators, enabling them to take and confirm bookings, process payments, and manage availability 24/7. The platform includes dynamic pricing for group rates, flexible deposit options, promo codes, and shared-resource capacity management that automatically updates availability across all products when a resource is booked. Kong also offers custom guest data collection with digital liability waivers and integrates with AI assistants like ChatGPT and Claude through the Model Context Protocol (MCP), allowing operators to delegate operational tasks such as rescheduling bookings and identifying at-risk sessions to an AI co-operator.
Target Audience
Primary customers are tour and activity operators, particularly those in Malaysia, Australia, Thailand, and Vietnam, who need enterprise-level booking and operations technology without subscription fees or upfront costs.
Features
- Shared-resource capacity management that automatically updates availability across all products when a resource (e.g., ATV, boat, guide) is booked, preventing overbooking
- Dynamic pricing with automatic group rate discounts, flexible deposit options (e.g., 30% upfront), and promo code support
- Custom checkout forms with field types including number, short text, select, email, text area, date, checkbox, and signature for collecting guest data like height, weight, and emergency contacts
- Digital liability waivers captured as part of checkout with a legally defensible audit trail and PDF download/email capabilities
- AI assistant integration via MCP (Model Context Protocol) that works with ChatGPT and Claude to look up bookings, identify scheduling conflicts, recommend solutions, and draft guest communications
- Weekly calendar view showing sessions, bookings, and resource utilization across days, weeks, and months
- Payment processing through Stripe or Xendit with secure checkout, including Malaysian payment methods like Touch 'n Go, FPX, and ShopeePay via Xendit
- OTA integration with GetYourGuide (live) with Viator and additional OTAs in development