BookinGuru provides a white-label platform that enables hotels to manage guest trip planning and local experience bookings within a unified ecosystem. The platform integrates a Loyalty Suite to maximize guest retention and ancillary revenue through personalized offers and promotional tools. It also features Concierge 360º, an AI-powered service for guests to discover and book local activities directly from the hotel.
Funding
Funding not disclosed
Founders
Product
Problem
Hotels often struggle to efficiently manage and promote both in-house amenities and external local services to their guests, resulting in missed revenue opportunities and a fragmented guest experience. Coordinating bookings, tracking availability, and tailoring offers to individual guest preferences can be time-consuming and complex.
Solution
BookinGuru offers a digital concierge platform designed to streamline the management and booking of hotel services and local experiences. The platform provides a centralized dashboard for hotels to manage real-time availability and reservations for in-house facilities like spas and restaurants, as well as external services such as car rentals, tours, and events. By tracking guest behavior and preferences, BookinGuru enables hotels to create targeted marketing campaigns and personalized offers, increasing sales and enhancing the overall guest experience. The platform also facilitates direct communication with service providers and offers transparent commission control, allowing hotels to optimize revenue generation without upfront costs.
Target Audience
The primary target audience includes hotels of all sizes seeking to improve guest satisfaction, increase revenue from ancillary services, and streamline their concierge operations.
Features
- Centralized dashboard for managing in-house and external service availability and bookings
- Real-time booking engine for instant reservations
- Guest behavior tracking and preference analysis for targeted marketing
- White-label integration for a seamless brand experience
- AI-powered offer generation based on guest inquiries
- Direct communication channel with service providers
- Transparent commission control and revenue tracking
- Mobile-friendly interface for easy access on any device