Bookboost offers a cloud‑native platform that unifies guest data, multi‑channel messaging, and marketing automation for hotels, hostels, and serviced apartments. The solution includes a drag‑and‑drop CRM journey builder, unified inbox, digital check‑in/out web app, and an integrated Customer Data Platform for segmentation, analytics, and PMS/lock integrations.
Funding
$3.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hospitality operators often manage guest data across multiple disconnected systems, requiring manual outreach and resulting in low‑efficiency communications, duplicated profiles, and missed revenue opportunities.
Solution
Bookboost delivers a single, cloud‑native platform that unifies guest data, messaging, and marketing automation for hotels and other lodging providers. Its multi‑channel CRM lets teams design guest journeys that trigger personalized emails, SMS, or WhatsApp messages at key moments—from booking confirmation to post‑stay follow‑up. A unified inbox aggregates all guest interactions, while an integrated guest web app supports digital check‑in/out, smart‑lock access, digital brochures, and real‑time feedback. The built‑in Customer Data Platform consolidates, cleans, and enriches guest profiles, enabling segmentation and analytics that drive targeted campaigns and operational insights across properties.
Target Audience
Primary users are hotel operators, front‑desk teams, and marketing managers at boutique hotels, mid‑size hotel groups, hostels, and serviced apartments seeking a unified guest‑experience solution.
Features
- Multi‑channel CRM with drag‑and‑drop journey builder, reservation‑based triggers, and over 100 personalization tokens.
- Unified Inbox that consolidates email, SMS, WhatsApp, and chat, with chatbot automation and ticketing workflow.
- Guest Web App offering online check‑in/out, digital key integration, digital brochure, and instant feedback collection.
- Customer Data Platform providing master data management, automated data cleansing, secure storage, and low‑code segmentation.
- Open API and marketplace integrations with 80+ PMS/CRS, channel managers, smart‑lock providers, and upselling tools.
- Business intelligence dashboards delivering lifetime‑value metrics, campaign performance, and cross‑property reporting.
- Low‑code automation engine that schedules and executes marketing campaigns without developer resources.