Bonsai Health offers AI agents that continuously ingest and normalize EHR data to detect specialty‑specific care gaps and trigger personalized SMS and email outreach. The platform automates appointment booking using real‑time provider schedules and provides a dashboard with engagement, fill‑rate, and revenue metrics, reducing manual follow‑up for outpatient and specialty clinics.
Funding
$7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
BVWVFounders
Product
Problem
Many outpatient practices struggle with missed follow‑up appointments, lapsed patients, and last‑minute cancellations, leading to care gaps, lower patient outcomes, and underutilized clinic capacity. Identifying these gaps manually from electronic health records (EHR) is time‑consuming and prone to error, while outreach often requires repetitive administrative effort.
Solution
Bonsai Health deploys specialty‑aware AI agents that run continuously in the background, ingesting and normalizing raw EHR data to surface care‑gap opportunities in real time. The agents generate personalized, multi‑channel outreach sequences via SMS and email to re‑engage patients who are overdue for treatment, have missed appointments, or are newly available for scheduling. Using direct EHR integration and specialty‑specific logic, the AI schedules appointments automatically, matching patients to real‑time provider availability. A live dashboard provides practices with visibility into engagement metrics, filled slots, and revenue impact, allowing staff to focus on high‑value clinical care instead of manual follow‑up.
Target Audience
The solution is aimed at outpatient and specialty clinics—such as dermatology, dentistry, aesthetic medicine, and primary‑care practices—that manage recurring follow‑up care and seek to improve schedule utilization while reducing administrative workload.
Features
- Continuous EHR data ingestion and normalization with proprietary analysis models that detect specialty‑specific care gaps
- AI‑driven, personalized outreach cadences across SMS and email, tailored to each patient’s history and preferred communication channel
- Automated appointment booking that respects real‑time provider schedules, specialty constraints, and cancellation/re‑opening events
- Direct bidirectional integration with major EHR platforms to update patient status and appointment records without manual entry
- Real‑time analytics dashboard showing care‑gap trends, patient engagement rates, appointment fill rates, and revenue outcomes
- Automated re‑engagement workflows for overdue treatments, long‑lapsed patients, no‑shows, and last‑minute openings