Bloomreach offers the Loomi AI platform, a no‑code solution that unifies first‑party customer, product, and business data to deliver real‑time, omnichannel personalization across email, SMS, ads, web, and app experiences. Marketers can create AI‑generated segments, dynamic content, and automated campaign triggers without coding, while built‑in analytics measure revenue impact and conversion lift.
Funding
$30M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
JMFounders
Product
Problem
Businesses struggle to deliver consistent, real‑time personalized experiences across multiple channels because data is siloed, personalization requires extensive manual effort, and traditional tools lack intent‑aware AI. This leads to missed revenue, low conversion rates, and inefficient marketing operations.
Solution
Loomi AI is an integrated AI platform that unifies first‑party customer and product data to power real‑time personalization across email, marketing automation, search, and conversational shopping. The platform uses deep learning to understand intent within milliseconds, automatically generating and delivering tailored content without custom development. Marketers can launch campaigns, personalize 13+ channels, and deploy AI‑driven search and shopping assistants that adapt instantly to changing customer behavior. Results are delivered through a cloud dashboard that provides actionable insights and performance metrics, enabling faster time‑to‑value and scalable growth.
Target Audience
Enterprise retailers, travel and beauty brands, and other B2C companies that need to deliver coordinated, AI‑driven personalization across digital and physical touchpoints.
Features
- Unified data layer that connects first‑party customer, product, and business metrics for a single customer view
- Real‑time intent detection and decisioning engine (5 ms–2 s) that personalizes experiences on the fly
- AI‑generated email campaigns that optimize send frequency and content for higher revenue per email
- Predictive marketing automation that personalizes 13+ channels (SMS, mobile app, web) and reduces manual effort
- Autonomous, self‑learning search that interprets intent beyond keywords to increase revenue per visit
- Conversational shopping agent (GenAI) that replicates a sales associate’s expertise to boost conversion rates
- No‑code integration and out‑of‑the‑box agents, eliminating the need for custom development