Birdie
Birdie provides a platform that enables support teams to request screen recordings and initiate cobrowsing sessions directly within their existing helpdesk systems, allowing customers to demonstrate issues without any downloads. This approach eliminates unnecessary back-and-forth communication, significantly improving ticket resolution times and enhancing customer satisfaction.
- Enterprise Software
- Software Only
Updated 7 months ago
Funding
Funding not disclosed
Funding rounds are not available yet.
Founders
Founder details are not available yet.
Product
Features
- Birdie provides a platform that enables support teams to request screen recordings and initiate cobrowsing sessions directly within their existing helpdesk systems, allowing customers to demonstrate issues without any downloads. This approach eliminates unnecessary back-and-forth communication, significantly improving ticket resolution times and enhancing customer satisfaction.