Birdeye provides an AI‑driven marketing platform that unifies review management, listings, messaging, social publishing, and analytics for multi‑location businesses. The platform consolidates data from various sources, applies local intelligence, and deploys autonomous agents to automate marketing tasks and deliver real‑time insights across industries such as healthcare, retail, and finance.
Funding
$60M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AKFounders
Product
Problem
Multi-location businesses often rely on a fragmented set of point tools for online reputation, listings, messaging, social media, and analytics, requiring manual coordination and leading to inconsistent brand presence across locations.
Solution
Birdeye offers a unified, AI‑driven marketing platform designed for enterprises with many physical sites. The platform consolidates data from reviews, listings, messaging, and social channels, applies local intelligence to tailor actions for each location, and deploys autonomous AI agents that execute marketing tasks around the clock. By integrating with existing PMS, EHR, and other industry‑specific systems, Birdeye streamlines the full customer journey—from awareness and conversion to post‑sale experience—within a single dashboard. The AI agents continuously monitor performance, optimize content, and generate reports, enabling brands to maintain a consistent, on‑brand presence while driving leads, foot traffic, and revenue at scale.
Target Audience
Birdeye targets multi‑location brands in sectors such as healthcare, real estate, finance, self‑storage, dental, restaurants, legal, automotive, and retail that need a coordinated, AI‑powered marketing solution.
Features
- AI agents that automate review solicitation, listing management, messaging, and social publishing across all locations
- Integrated data consolidation with context‑aware local intelligence for location‑specific decision making
- Full‑cycle tools covering awareness, conversion, and experience without the need for separate point solutions
- Seamless connections to industry systems such as PMS and EHR for healthcare and other verticals
- Real‑time dashboards and analytics providing insights into consumer behavior, competitor activity, and performance metrics
- Built‑in campaign management, team chat, payments, and mobile app access with unlimited users and contacts