Provides a browser extension and web SDK that automatically captures screen recordings, console logs, network requests, and system details to create detailed, data-rich bug reports. This streamlines the bug reporting process for product managers, QA teams, and customer support, reducing follow-up questions and enabling engineers to debug and resolve issues faster.
Funding
$1.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Inconsistent and incomplete bug reports lead to wasted time and resources due to prolonged discussions between developers, QA, and customer support to clarify issues. This back-and-forth communication slows down the debugging process and delays issue resolution.
Solution
Bug Capture by BrowserStack provides a browser extension and web SDK that automatically captures screen recordings, console logs, network requests, and system details to create data-rich bug reports. The platform streamlines the bug reporting process for product managers, QA teams, customer support, and software developers, reducing follow-up questions and enabling engineers to debug and resolve issues faster. Bug Capture also offers a replay feature that monitors for errors in the background, allowing users to instantly watch replays and report bugs to engineers for debugging.
Target Audience
The primary users are product managers, QA testers, software developers, and customer support teams who need to streamline bug reporting and resolution.
Features
- Browser extension and Web SDK widget for screen recording
- Automatic capture of technical logs including console logs, network requests, and system details
- Replay feature to monitor for errors in the background and instantly replay bugs
- Integrations with issue-tracking, communication, and support tools such as Azure DevOps, GitHub, JIRA Cloud, Linear, Slack, and Trello
- Ability to convert manual tests and bugs to automated test scripts for Cypress, Selenium, Puppeteer and Playwright
- Customer support widget to allow end-users to start recording within a web app