BILT is a mobile application that provides 3D interactive instructions for assembly and installation, utilizing voice, text, and animated guidance to enhance user comprehension. The platform reduces assembly errors and customer support inquiries by offering precise, real-time instructions for thousands of products from leading brands.
Funding
$35.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional assembly and installation instructions often rely on paper manuals or videos, which can be difficult to understand and lead to errors, frustration, and increased customer support costs for manufacturers. These methods often lack detail and the ability to zoom, rotate, or replay steps, hindering user comprehension and efficiency.
Solution
BILT provides a mobile application that delivers 3D interactive instructions for product assembly, installation, maintenance, and repair. The platform utilizes voice, text, and animated guidance to enhance user comprehension and reduce errors. Users can zoom in, rotate 3D images, and replay steps instantly for better clarity. The app provides official, up-to-date, brand-approved guides, ensuring users have the correct information.
Target Audience
The primary users are consumers and professionals who assemble, install, maintain, or repair products, as well as brands and manufacturers seeking to improve customer satisfaction and reduce support costs.
Features
- Interactive 3D animation for each step of the assembly or installation process
- 360-degree image rotation and zoom functionality for detailed viewing
- Optional voice narration and text guides for multi-sensory learning
- Ability to skip ahead, go back, or replay steps instantly
- Offline access to downloaded instructions
- Product registration and warranty information storage
- User review and rating system for continuous improvement of instructions
- BILT Toolbox offering instructions for home, auto, and safety projects
- Compatibility with Apple Vision Pro for immersive content in a blended environment with hands-free control