BillWill is a digital estate planning platform that helps Australians create a comprehensive Letter of Wishes, organizing financial, practical, and personal information so loved ones aren't left with administrative chaos after death or incapacity. The platform uses Open Banking connections to automatically update account and bill details, and offers a Concierge service that manages the closure or transfer of up to 20 billing accounts on behalf of executors.
Funding
Funding not disclosed
Founders
Product
Problem
When someone dies or becomes incapacitated, their loved ones are often left to manage a complex web of bills, subscriptions, passwords, and accounts without clear guidance. Estate administration can take over 300 hours of work, involving time on hold, chasing documents, and making difficult decisions without support, which adds emotional and practical strain during an already challenging time.
Solution
BillWill provides a digital platform for creating a comprehensive, personalized Letter of Wishes that captures financial, practical, and personal instructions for loved ones and executors. Users fill out details online through intuitive modules, and the platform generates a downloadable Letter of Wishes that can be updated easily, with Open Banking connections enabling automatic updates to bank accounts, bills, and assets. After death or incapacity, the Letter of Wishes is shared with the nominated Legacy Contact and executor, and BillWill's Concierge team actively manages the closure or transfer of billing and subscription accounts, acting as a single point of contact to reduce administrative burden.
Target Audience
Primary customers are Australian individuals seeking to organize their estate affairs, as well as estate lawyers, financial advisers, accountants, and companies that want to offer estate planning services to their clients or employees.
Features
- Digital Letter of Wishes with modules for financial details (bank accounts, assets, liabilities), practical matters (bills, subscriptions, passwords, document storage), and personal wishes (care for kids, pets, parents, sentimental possessions)
- Open Banking integration that automatically identifies and updates account, bill, and asset information as long as consent is maintained
- Categorized list of 450+ Australian billers to simplify finding and managing accounts
- Concierge service that manages the close or transfer of up to 20 companies' bills and subscriptions on behalf of executors or loved ones
- Legacy Contact feature that allows a trusted person to initiate estate management and coordinate with the executor or power of attorney
- Secure data handling as a CDR representative of Adatree Pty Ltd under Australia's Consumer Data Right framework, with user control over data access