Bigly Sales offers an AI-driven call center solution that automates customer interactions through voice and SMS, enabling businesses to handle up to 100 million calls daily. This technology addresses the challenge of lead response time by providing 24/7 engagement and follow-up, significantly reducing operational costs by up to 90%.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle with slow lead response times and high operational costs associated with traditional call centers. This can result in missed opportunities, reduced conversion rates, and inefficient customer engagement. Scaling call center operations to handle fluctuating demand can also be challenging and expensive.
Solution
Bigly Sales provides an AI-powered call center solution that automates customer interactions through voice and SMS, ensuring 24/7 lead engagement and follow-up. The platform uses natural language processing to understand and respond to customer inquiries in any language, while also offering voice cloning capabilities to personalize interactions. By automating routine tasks and providing instant responses, Bigly Sales reduces operational costs, improves lead conversion rates, and enables businesses to scale their call center operations efficiently. The system integrates with various platforms, including Facebook, Instagram, Outlook, and Gmail, to streamline lead management and communication workflows.
Target Audience
Bigly Sales primarily targets businesses seeking to automate their call center operations, improve lead response times, and reduce operational costs, including sales teams, customer support departments, and marketing agencies.
Features
- AI-driven voice and SMS communication for automated customer interactions
- 24/7 lead engagement and follow-up to maximize conversion opportunities
- Natural language processing for multilingual support
- Voice cloning to personalize interactions
- Scalable architecture to handle 100 to 100 million calls daily
- Direct integration with Facebook, Instagram, Outlook, and Gmail for streamlined lead management
- Zapier integration for connecting with thousands of other apps
- Analytics and automation tools for tracking conversion and sales data
- Customizable call flows and intake questions
- Live transfer to agents for complex inquiries