Big Business Agency
About Big Business Agency
This company provides integrated CPQ, B2B eCommerce, and customer portal solutions to streamline sales and customer service operations. They help businesses automate workflows, centralize customer data, and improve efficiency to accelerate revenue growth.
<problem> Businesses struggle with fragmented sales and customer service operations, leading to inefficiencies, delayed customer responses, and missed revenue opportunities. Manual processes and disconnected systems create friction, hindering scalability and optimal resource utilization. </problem> <solution> This company provides integrated sales and customer service solutions designed to streamline operations and accelerate revenue growth. Their offerings include CPQ, B2B eCommerce, and customer portal solutions, complemented by B2B sales consulting and technology implementation services. By automating workflows and centralizing customer data, they aim to enhance efficiency, improve customer experience, and drive predictable revenue. Their approach focuses on aligning sales and service functions to create a cohesive operational framework. </solution> <features> - **Configure, Price, Quote (CPQ) Solutions:** Streamlines the quoting process with dynamic pricing and product configuration capabilities. - **B2B eCommerce Platform:** Enables online sales with features like customer portals, self-service options, and integrated payment processing. - **Customer Portal Development:** Provides customers with 24/7 access to service catalogues, order status, technical documents, and support ticketing. - **Quote-to-Cash (Q2C) Automation:** Integrates sales quoting, order processing, invoicing, and payment collection into a unified workflow. - **HubSpot CRM Implementation & Integration:** Specializes in implementing and integrating HubSpot's suite of tools (Sales Hub, Service Hub, Content Hub) to create a connected customer platform. - **B2B Sales Consulting:** Offers strategic guidance on Go-To-Market (GTM) strategies, territory planning, and sales process optimization. - **Technology Implementation Services:** Provides expert project management for implementing CRM and related technologies, including data migration and system integration. - **Workflow Automation:** Automates tasks and routes across sales, service, warehousing, and field service operations to reduce manual effort and improve response times. - **Advertising Services:** Leverages intent data and multi-channel campaigns (LinkedIn, Google Ads) for targeted B2B lead generation. </features> <target_audience> The primary target audience includes B2B companies across various sectors, particularly those in Technology, Manufacturing, and Professional Services, seeking to optimize their sales and customer service operations through integrated digital solutions and strategic consulting. </target_audience> <revenue_model> Revenue is generated through a combination of software licensing for their proprietary solutions (e.g., CommercePro), project-based fees for technology implementation and consulting services, and potentially recurring revenue from ongoing support and managed services. Specific pricing tiers or models are not detailed in the provided content. </revenue_model>
What does Big Business Agency do?
This company provides integrated CPQ, B2B eCommerce, and customer portal solutions to streamline sales and customer service operations. They help businesses automate workflows, centralize customer data, and improve efficiency to accelerate revenue growth.
Where is Big Business Agency located?
Big Business Agency is based in Kilrea, United Kingdom.
When was Big Business Agency founded?
Big Business Agency was founded in 2021.
- Location
- Kilrea, United Kingdom
- Founded
- 2021
- Employees
- 4 employees