Beyond Ordering provides a cloud‑based platform that consolidates ordering, payment processing, inventory management, and automated deposit refunds for events and hospitality venues. The system supports contactless cards, mobile wallets, NFC cashless cards or wristbands, and QR‑based self‑service, all configurable from a single web dashboard with real‑time sales and analytics. It scales from pop‑up events to large festivals via SaaS licensing and hardware rentals.
Funding
Funding not disclosed
Founders
Product
Problem
Event organizers and hospitality venues often rely on fragmented cash handling, manual order taking, and separate systems for payments, inventory tracking, and deposit refunds. This leads to slow service, accounting errors, and difficulty managing reusable cup deposits.
Solution
Beyond Ordering delivers a unified, cloud‑based platform that combines ordering, payment processing, and operational management for events and venues. Customers can place orders via a mobile all‑in‑one terminal, QR‑based self‑service, or online, while the system accepts open‑loop methods (bank cards, Apple Pay, Google Pay, Payconiq) and closed‑loop cashless cards or wristbands. A built‑in QR refund engine automates deposit returns for reusable items without cash handling. All devices and menus are configured from a single web dashboard that provides real‑time sales, inventory, and device health data, plus post‑event analytics and customizable reports. The solution scales from small pop‑ups to large festivals through flexible hardware rentals and SaaS licensing.
Target Audience
Primary customers are event organizers, festival operators, stadiums, and hospitality venues that need fast, cashless ordering and payment, plus automated deposit management for reusable service items.
Features
- Mobile all‑in‑one terminal supporting contactless card, Apple Pay/Google Pay, Payconiq, NFC cashless cards, and wristbands
- Multiple ordering modes: bar‑side ordering, waiter‑handheld, QR self‑service, “Show & Go” pickup, delivery, and express pickup
- Dynamic menu editor with real‑time item availability, color‑coded categories, and promotion management
- QR‑based deposit refund workflow that automatically credits reusable cup deposits to cashless cards, wristbands, or bank cards, with fraud‑check delay and no transaction fees
- Centralized web management console for device monitoring (battery, connectivity), sales dashboards, inventory tracking, and automated stock alerts
- Built‑in analytics suite offering exportable reports, customizable dashboards, and post‑event performance insights
- Hardware inventory with rugged mobile units, rotating stand terminals, and optional short‑ or long‑term rentals, all controllable via a single interface
- API integration for third‑party systems (e.g., ERP, POS) and FHIR‑compatible data export for enterprise workflows