Bestie provides AI-powered post-purchase surveys for Shopify brands, enabling them to collect zero-party data directly from customers at the moment of purchase. This approach eliminates reliance on third-party data, allowing businesses to gain actionable insights that enhance marketing strategies and improve customer understanding.
Funding
Funding not disclosed
Founders
Product
Problem
Shopify brands often struggle to understand customer motivations and preferences post-purchase, leading to reliance on generic third-party data and hindering the ability to tailor marketing strategies effectively. Traditional survey methods can be time-consuming and may not capture the nuances of the customer journey.
Solution
Bestie provides an AI-powered survey toolset designed for Shopify brands to gather zero-party data directly from customers after a purchase. The platform enables businesses to create and deploy post-purchase, pre-purchase, and email surveys with AI-generated questions, capturing insights into customer behavior and preferences. Bestie offers audience segmentation to differentiate between new and returning customers, along with advanced reporting and weekly insights delivered directly to the user's mailbox. This allows brands to make data-driven decisions, personalize marketing efforts, and foster stronger customer connections.
Target Audience
Bestie's primary customers are Shopify brands looking to gain deeper insights into their customer base and improve marketing strategies through direct feedback.
Features
- AI-driven survey creation tool that generates surveys in under two minutes
- Post-purchase, pre-purchase, and email survey options
- Customizable survey logic for dynamic customer questions
- Audience segmentation to understand differences between customer groups
- Advanced reporting with actionable insights delivered weekly
- Integration with Shopify stores for seamless data collection
- Unlimited questions and surveys on all pricing plans