Bepro provides a cloud‑based virtual queue and appointment scheduling platform that lets customers join lines via QR codes, kiosks, or online booking, receiving real‑time position updates and wait‑time estimates. The system includes a staff dashboard for multi‑location management, SMS notifications, and integrated CRM to streamline walk‑in and appointment flow for service‑focused businesses.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses that rely on in‑person service often face long, chaotic lines and inefficient appointment handling, leading to customer frustration and reduced staff productivity. Physical queues also limit flexibility, as guests must wait on site and staff must manually manage the flow.
Solution
Bepro offers a cloud‑based virtual queue and appointment scheduling platform that lets customers join a line from any device. Guests can scan a public QR code, use a self‑service kiosk, or book appointments online, receiving real‑time updates on their position and estimated wait times. The system provides a live dashboard for staff to monitor multiple locations, manage resources, and adjust schedules on the fly. Integrated SMS notifications, customizable alerts, and a waiting‑room display keep guests informed and reduce perceived wait times. Data security and a built‑in CRM store customer details and booking history, enabling businesses to streamline operations and improve the overall guest experience.
Target Audience
Bepro serves service‑oriented businesses such as salons, barbershops, dental and medical offices, pharmacies, government service centers, and educational institutions that need to manage walk‑in traffic and appointments.
Features
- QR‑code and kiosk check‑in for contactless, on‑site queue entry
- Online appointment booking with calendar view and resource allocation
- Real‑time guest position updates and estimated wait time calculations using algorithmic analysis of service duration, queue length, and staff availability
- Multi‑location management with a unified dashboard and performance analytics
- Customizable SMS and push notifications, including brandable messages
- Integrated customer relationship management storing contact info, booking history, and preferences
- Secure data handling with encryption and role‑based access controls
- Public waiting‑room display screen for transparent queue visualization