This company provides personalized mental health navigation services through dedicated Advocates who connect individuals with appropriate clinical and non-clinical resources. Advocates manage appointment scheduling and insurance complexities, offering continuous support throughout the wellness journey. This service aims to improve access to behavioral health care for individuals while enhancing clinical quality and reducing costs for health plans and systems.
Funding
Funding not disclosed
Founders
Product
Problem
Navigating the mental health system is complex, leading to delayed access to care and suboptimal patient outcomes. Individuals often struggle to identify and connect with appropriate resources, including teletherapy, psychiatry, and peer support, due to a lack of personalized guidance and system fragmentation.
Solution
Benchmark Health provides a personalized advocacy service that connects individuals with tailored mental health resources. Dedicated advocates guide users through the selection and coordination of care, encompassing teletherapy, psychiatry, and peer support. This human-centric approach ensures individuals receive timely access to appropriate interventions and continuous support throughout their recovery journey. By streamlining access and improving engagement, Benchmark Health aims to enhance behavioral health outcomes and reduce downstream costs for payers and providers.
Target Audience
Primary customers include individuals seeking mental health support, health plans, health systems, foundations, and primary care physicians looking to improve behavioral health access and outcomes.
Features
- Personalized advocate matching based on individual needs and preferences.
- Comprehensive network access including teletherapy, in-person psychiatry, subspecialists, digital health solutions, and community resources.
- Appointment scheduling and coordination assistance.
- Guidance on insurance navigation and benefit utilization.
- Ongoing support and encouragement throughout the treatment continuum.
- Data-driven insights for health plans to monitor network quality and clinical outcomes.
- Tools for health systems to reduce wait times, no-shows, and avoidable emergency department visits.