Batio provides a cloud‑based property‑management platform for condominium owners, offering real‑time dashboards of finances, digital document storage, and an integrated maintenance request system. The service automates invoicing, supports online general assemblies, and includes optional premium support with a dedicated manager and 24/7 emergency hotline, all billed via a per‑lot subscription.
Funding
Funding not disclosed
Founders
Product
Problem
Condominium owners often face opaque management processes, delayed responses to maintenance issues, and cumbersome administrative tasks due to reliance on traditional, paper‑based syndics.
Solution
Batio offers a fully digital property‑management platform that gives condominium owners real‑time access to financial statements, documents, and maintenance requests through a web interface. A dedicated manager handles each building, ensuring responses within 24 hours and providing a 24/7 emergency hotline. The platform automates invoicing, supplier coordination, and meeting organization, while also supporting online general assemblies and proactive repair oversight for premium customers. By centralising all data and communications, Batio reduces administrative overhead and improves transparency for both owners and managers.
Target Audience
Primary customers are condominium owners and resident associations in multi‑unit buildings seeking a modern, transparent management solution, particularly in the Brussels market.
Features
- Real‑time dashboard showing account balances, expenses, and upcoming invoices per lot
- Automated document storage with 24/7 access to contracts, meeting minutes, and building plans
- Integrated maintenance request system with status tracking and automatic supplier routing
- Online general assembly tools for voting, agenda management, and live streaming
- Dedicated building manager (Premium tier) who conducts on‑site inspections and negotiates contracts
- 24/7 emergency hotline for urgent issues, linked directly to the management platform
- Notification engine that alerts owners of payments, meetings, and work progress via email or SMS