backstitch
Backstitch provides a total rewards communications platform that helps employers clearly present the full value of employee compensation across web, mobile, and print channels. The platform includes a drag-and-drop studio for creating newsletters, a company-branded mobile app for reaching all employees, and tools for building modern total rewards statements. It integrates with existing people technology and offers analytics to measure employee engagement with every message.
- HR Technology
- Enterprise Software
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Employees often struggle to understand the full value of their compensation package, including pay, benefits, retirement, and perks, which leads to disengagement and underappreciation of employer offerings. HR and communications teams lack efficient tools to deliver clear, personalized total rewards information across diverse workforces, including frontline and remote employees.
Solution
Backstitch provides a total rewards communications platform that helps employers clearly present the full value of employee compensation. The platform sits on top of and connects existing people technology, enabling targeted messaging across web, mobile, and print channels. Core tools include STUDIO, a drag-and-drop builder for employee newsletters and communications; READER, a company-branded mobile app for reaching all employees; and TRS, for creating modern total rewards statements. The platform measures outcomes with insights and analytics around every message, helping organizations boost engagement, understanding, and appreciation of total compensation. Backstitch offers both self-service options like TRS Express and managed enterprise solutions configured with expert support.
Target Audience
Primary customers are HR, total rewards, and internal communications teams at mid-to-large organizations with diverse workforces, including non-profits, health systems, manufacturing, and hospitality companies.
Features
- Drag-and-drop creative studio (backstitch STUDIO) with built-in asset libraries, custom templates, and stock image integration for rapid message creation
- Company-branded native mobile app (backstitch READER) for iOS and Android supporting hourly, salary, retirees, and spouses with secure authentication and HRIS/ActiveDirectory/Office365 integration
- Total rewards statement builder (backstitch TRS) that visualizes and communicates comprehensive compensation including pay, benefits, retirement, and wellness programs
- Write-once publish-everywhere capability that auto-formats messages for email, intranets, mobile apps, SharePoint, Slack, Microsoft Teams, and other chat platforms
- Integrated polls and surveys to collect employee feedback, track engagement, measure outcomes, and identify key influencers across departments
- Push notifications and crisis communications features to elevate important announcements directly to personal devices
- Automatic language translation supporting over 150 languages for culturally diverse workforces
- Insights and analytics dashboards providing trend reporting, engagement calculations, and outcome measurement across all channels