Awfar is a B2B platform that enables restaurants to create digital menus and accept orders via WhatsApp, streamlining the ordering process without the need for third-party delivery services. By providing over 20 payment options and detailed analytics, it helps businesses reduce costs and enhance customer engagement.
Funding
Funding not disclosed
VMFounders
Product
Problem
Many restaurants rely on third-party delivery platforms, incurring high fees and losing direct control over the customer experience. Managing orders across multiple channels can be complex, and traditional paper menus are static and costly to update.
Solution
Awfar provides a B2B platform that enables restaurants to create digital menus and accept orders directly via WhatsApp, bypassing the need for third-party delivery services. Restaurants can create and update their menus easily on the platform, share them with customers, and receive orders via WhatsApp chat. The platform supports over 20 payment options, allowing customers to pay directly within WhatsApp, and offers detailed analytics to track orders, earnings, and customer behavior. By streamlining the ordering process and providing direct customer engagement, Awfar helps restaurants reduce costs and build customer loyalty.
Target Audience
Awfar primarily targets restaurants and bars looking to streamline their ordering process, reduce reliance on third-party delivery services, and enhance direct customer engagement.
Features
- Digital menu creation tool with easy updates
- WhatsApp ordering integration for direct customer communication
- Support for 20+ payment methods, including PayPal, Klarna, and Apple Pay
- Order and earnings analytics dashboard
- QR code generation for contactless menu access
- Third-party ordering bot integration for automated order processing
- Customer database for building direct relationships
- Staff management features (Pro plan)
- Coupon creation (Pro plan)
- Delivery area management (Pro plan)