Awell provides a Care Operations platform designed to streamline complex healthcare workflows and reduce system inefficiencies. The platform learns from every interaction to deliver smarter, more responsive patient and provider care experiences. This service helps healthcare organizations master their operational processes to improve overall system performance.
Funding
$8.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Healthcare teams often struggle with inefficient, manual clinical workflows for care pathways, triage, patient onboarding, and clinical guideline adherence, leading to increased administrative burden and inconsistent care delivery. Reliance on IT departments for workflow design and optimization creates bottlenecks and delays, hindering agility and responsiveness to evolving patient needs.
Solution
Awell provides a no-code CareOps platform that empowers non-technical healthcare teams to design, automate, and manage clinical workflows, including care pathways, triage flows, and patient onboarding. The platform enables clinical and operational staff to independently create and optimize care flows through a drag-and-drop interface and a library of validated questionnaires, reducing reliance on IT and streamlining operations. Awell facilitates real-time monitoring of care flow performance and patient outcomes, enabling data-driven improvements and faster iteration. The platform integrates with EHR systems and other essential tools, ensuring seamless data exchange and a unified care experience.
Target Audience
Awell targets healthcare organizations, including virtual-first care providers, traditional care settings, and value-based care organizations, seeking to improve clinical and operational efficiency, reduce administrative burden, and enhance patient outcomes.
Features
- No-code, drag-and-drop interface for designing and automating clinical workflows
- Library of 120+ validated questionnaires to accelerate workflow creation
- Automated validation checks to reduce regulatory burden
- Real-time insights on outcomes and care flow performance
- Integration with EHR systems and other essential healthcare tools via APIs
- AI-powered agents for personalized patient messaging and automated data extraction from patient forms and medication photos
- Agent Builder allows users to build worker agents for their workflows in natural language
- Agentic Evaluation Framework simulates real-world scenarios to test and build trust in AI agent performance