Avtal
Website unreachable since Oct 31, 2026
Avtal provides a white-labeled digital collections platform that combines automated email, SMS, and a self-serve payment portal to help collection agencies boost recovery rates. The platform integrates with existing call center operations and is performance-priced, charging only a percentage of collected amounts. Agencies using Avtal typically see a 50–75% increase in recovery on placements already being worked by phone and mail.
- Financial Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Traditional collection agencies rely heavily on phone calls and mailed letters, which yield declining engagement rates as consumers increasingly prefer digital communication channels. This approach requires significant staffing to maintain outreach volume, limiting agencies' ability to scale and recover more per account without adding headcount.
Solution
Avtal provides a white-labeled digital collections platform that combines email, text messaging, and a self-serve online payment portal to engage consumers in their preferred channels. The platform automates the full digital outreach workflow, from campaign setup to payment collection, working seamlessly alongside existing call center operations. Agencies upload account data, configure their brand with registered 10DLC or short-code numbers, and launch automated campaigns that give consumers personalized links to view balances, set up payment plans, and pay anytime. Avtal reports real-time performance and outreach data directly into the agency's CRM, with clients typically seeing a 50–75% increase in recovery on placements already being worked by phone and mail.
Target Audience
Primary customers are third-party collection agencies of all sizes seeking to increase liquidation rates, scale portfolio volume, and maintain compliance without adding collection staff.
Features
- Omnichannel engagement combining automated email, SMS, and a self-serve consumer payment portal
- End-to-end automation of digital outreach, eliminating daily manual campaign management
- White-label branding with registered 10DLC or short-code numbers, custom domains, and integrated payment processing
- CRM compatibility with direct export of real-time performance and outreach data
- Enterprise-grade security with PCI-compliant payment processing and FDCPA, TCPA, and state regulation adherence
- Quick onboarding with most agencies operational within 30 days