Avondia provides Shopify merchants with an always‑on AI voice concierge that can answer customer questions, make product recommendations, and close sales through conversational interactions. The service integrates directly with a store’s catalog and order data, enabling real‑time, voice‑driven commerce experiences for DTC, beauty, apparel, and home‑goods brands. Early‑access merchants receive priority onboarding, lifetime pricing, and direct support from the Avondia team.
Funding
Funding not disclosed
Founders
Product
Problem
Shopify stores often lose sales because customers abandon carts and there is no human‑like interaction to answer questions, provide recommendations, or recover revenue, while traditional support channels are costly and scale poorly.
Solution
Avondia provides an always‑on AI voice concierge that integrates directly with Shopify stores. The platform handles inbound calls, allowing shoppers to ask product questions, receive personalized recommendations, and place orders via voice. It also runs outbound AI campaigns that automatically call customers with cart reminders, re‑order prompts, and promotional offers. All interactions are managed through a no‑code dashboard that syncs with store data, enabling real‑time analytics, revenue attribution, and A/B testing. By automating support and sales conversations, merchants can reduce support costs, increase average order value, and recover abandoned carts without hiring additional staff.
Target Audience
Primary customers are DTC Shopify merchants in beauty, apparel, home‑goods, and related categories seeking to boost conversion and lower support expenses.
Features
- Inbound voice automation that answers product queries, gives recommendations, and completes purchases
- Outbound AI calling campaigns for cart recovery, subscription renewals, and promotions
- One‑click Shopify app installation with automatic product, order, and customer data sync
- No‑code configuration of agent tone, FAQs, and campaign settings via a web dashboard
- Real‑time analytics and revenue attribution for calls, conversions, and ROI tracking
- Pre‑built templates and brand‑voice matching to maintain consistent brand experience