Avoca Systems
Avoca Systems provides an AI-powered operating system for radiology networks, automating bookings, patient communications, and intake workflows across all channels 24/7. Its skills-based scheduling engine handles complex procedures by matching staff qualifications and supervision requirements against rosters, helping providers capture missed demand and scale without adding headcount.
- Healthcare Technology
- Digital Health
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
Radiology clinics face significant operational friction, with more than 30% of patient calls abandoned and complex bookings requiring manual coordination across staff, systems, and workflows. Generic scheduling tools fail to understand the clinical, operational, and resource constraints behind each exam, causing missed demand and administrative burden.
Solution
Avoca provides an AI-powered operating system for radiology networks that integrates with existing systems to automate calls, online scheduling, faxes, e-referrals, and patient communications across all channels 24/7. The platform's skills-based scheduling engine recognizes that a CT-guided injection needs a radiologist and radiographer, or that trainee sonographers may need a supervisor, then books against the roster automatically. It manages the full patient journey from referral through results and follow-up, sending intake forms ahead of appointments and chasing incomplete ones automatically. By capturing every booking and filling more scan capacity, Avoca helps providers reduce administrative work and grow without adding headcount.
Target Audience
Primary customers are radiology networks and clinics seeking to automate complex scheduling workflows, capture missed demand, and scale their service mix without adding administrative headcount.
Features
- Skills-based scheduling engine that records who can perform and supervise each service, enabling automatic booking of complex radiology procedures against staff rosters
- Multi-channel booking capture handling calls, online scheduling, faxes, and e-referrals 24/7, including bookings other tools pass to humans
- Automated patient intake forms sent before appointments with automatic chasing and direct filing into the system of record
- End-to-end patient communication managing every touchpoint from referral to results and follow-up
- Integration with existing RIS workflows, site rules, and clinical protocols across the radiology network, including Karisma (Kestral), Visage (Pro Medicus), Aura (Comrad), Epic, and Best Practice
- Operational intelligence layer that captures and applies institutional knowledge about clinical and resource constraints, allowing each clinic to maintain site-specific differences while sharing network-wide configurations
- AI voice agent with natural pacing, conversational tone, and background office sounds, responsive to older patients and strong accents
- SOC 2 Type II and ISO 27001 certified, HIPAA compliant, with data encrypted in transit and at rest