About AviLabs

The startup offers a passenger disruption management platform that utilizes real-time data analytics to track flight delays, cancellations, and overbooking. By identifying alternative flights and providing instant alerts, the platform enhances operational efficiency for airlines and improves the travel experience for affected passengers.

<problem> Airlines face significant challenges in managing passenger disruptions caused by flight delays, cancellations, and overbookings, leading to increased operational costs and diminished customer satisfaction. Existing systems often lack real-time data integration and automated communication, resulting in delayed recovery options and a frustrating experience for affected passengers. </problem> <solution> AviLabs offers Plan3, a passenger disruption management platform designed to automate communication and recovery options for airlines. By leveraging real-time data analytics, Plan3 identifies affected passengers and provides self-service solutions such as automated rebooking, hotel accommodations, and meal vouchers. The platform streamlines airline operations, reduces disruption-related expenses, and enhances the overall passenger experience by offering timely and convenient assistance during travel disruptions. Plan3 integrates with existing airline systems to provide a comprehensive solution for managing and mitigating the impact of flight disruptions. </solution> <features> - Real-time flight monitoring and disruption detection using data analytics - Automated passenger communication via email, SMS, and mobile app notifications - Self-service rebooking engine with alternative flight options - Integrated hotel and meal voucher management - API integration with airline reservation systems (e.g., GDS) and customer relationship management (CRM) platforms - Customizable rule engine for automated recovery actions based on disruption type and passenger status - Reporting dashboard for tracking disruption costs, passenger satisfaction, and operational efficiency </features> <target_audience> The primary target audience includes airlines of all sizes seeking to improve their passenger disruption management processes, enhance customer satisfaction, and reduce operational costs associated with flight delays and cancellations. </target_audience>

What does AviLabs do?

Where is AviLabs located?

AviLabs is based in Reykjavíkurborg, Ísland.

When was AviLabs founded?

AviLabs was founded in 2019.

How much funding has AviLabs raised?

AviLabs has raised 11890000.

Location

Reykjavíkurborg, Ísland

Founded

2019

Funding

11890000

Employees

35 employees

Major Investors

Brunnur Ventures

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AviLabs

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Executive Summary

avilabs.is 500+

Crunchbase

Founded 2019 – Reykjavíkurborg, Ísland

Funding

Estimated Funding

$10M+

Major Investors

Brunnur Ventures

Team (30+)

No team information available.

Company Description

Problem

Airlines face significant challenges in managing passenger disruptions caused by flight delays, cancellations, and overbookings, leading to increased operational costs and diminished customer satisfaction. Existing systems often lack real-time data integration and automated communication, resulting in delayed recovery options and a frustrating experience for affected passengers.

Solution

AviLabs offers Plan3, a passenger disruption management platform designed to automate communication and recovery options for airlines. By leveraging real-time data analytics, Plan3 identifies affected passengers and provides self-service solutions such as automated rebooking, hotel accommodations, and meal vouchers. The platform streamlines airline operations, reduces disruption-related expenses, and enhances the overall passenger experience by offering timely and convenient assistance during travel disruptions. Plan3 integrates with existing airline systems to provide a comprehensive solution for managing and mitigating the impact of flight disruptions.

Features

Real-time flight monitoring and disruption detection using data analytics

Automated passenger communication via email, SMS, and mobile app notifications

Self-service rebooking engine with alternative flight options

Integrated hotel and meal voucher management

API integration with airline reservation systems (e.g., GDS) and customer relationship management (CRM) platforms

Customizable rule engine for automated recovery actions based on disruption type and passenger status

Reporting dashboard for tracking disruption costs, passenger satisfaction, and operational efficiency

Target Audience

The primary target audience includes airlines of all sizes seeking to improve their passenger disruption management processes, enhance customer satisfaction, and reduce operational costs associated with flight delays and cancellations.