Aurore Labs
Aurore Labs provides a collections intelligence and automation layer that integrates alongside existing systems of record to increase recovery yields and reduce manual work. The platform scores accounts before collector contact, routes referrals to optimal channels, and automates compliance-constrained workflows like court filings and garnishment writs. Customers report eliminating approximately 95% of per-case manual work and gaining 40–50% additional caseload capacity without new hires.
- Financial Technology
- Data & Analytics
- Legal Technology
- Software Only
- Artificial Intelligence
Funding
Founders
Founder details are not available yet.
Product
Problem
Collection agencies and creditors' rights law firms rely on legacy systems of record that track account data but provide no decision support, leaving the intelligence layer—account scoring, channel routing, and compliance document generation—to manual, rules-based human work. This approach is costly, inconsistent, and leaves 10–18% of recoverable value untapped because the data layer was never designed to recommend next-best actions.
Solution
Aurore is a purpose-built intelligence and automation layer that sits alongside existing collection systems rather than replacing them. The platform scores every account before a collector opens it, routes referrals to the optimal channel, and surfaces next-best actions at the moment of contact. It automates rules-based workflows such as intake, court filings, garnishment writs, EOM payment merges, and document retrieval, eliminating the manual middle of operations. Compliance constraints—FDCPA, Regulation F, TCPA, and GLBA—are baked into the routing, communication, and documentation engines, so collectors cannot accidentally violate rules. The system learns from every call outcome, payment arrangement, and skip-trace result to improve future recommendations, and it surfaces intelligence into the tools teams already use.
Target Audience
Primary customers are collection agencies and creditors' rights law firms operating on legacy systems of record who need to increase capacity, reduce cycle time, and improve recovery yields without replacing their existing infrastructure.
Features
- Yield Intelligence engine that scores every account pre-collection and identifies recoverable value left on the table
- Behavioral segmentation and omnichannel routing that directs each referral to the optimal channel and contact time
- Workflow automation for intake, court filings, garnishment writs, EOM payment merges, and document retrieval
- Compliance-by-architecture design that structurally prevents prohibited-hour messaging and other regulatory violations
- Compound intelligence that improves recommendations from every call outcome, payment arrangement, and skip-trace result
- Modular integration alongside existing systems of record (CollectMax, IPACS, CUBS) with no migration or retraining required