Oryn Assist is a platform that links independent clinics and pharmacies, enabling them to share patient information and coordinate care through a unified workflow. By consolidating fax, voicemail, EHR inboxes, portal messages, and phone calls into a single system, it reduces manual communication and speeds up care decisions for clinicians.
Funding
Funding not disclosed
Founders
Product
Problem
Independent clinics and pharmacies must manage communication across multiple disconnected channels such as fax, voicemail, EHR inboxes, portal messages, and phone calls. This fragmentation creates extensive phone tag, manual data reconciliation, and delays in care decisions, while also causing missed refill, lab, and referral opportunities.
Solution
Oryn Assist provides a secure, web‑based workspace that aggregates all inbound communications from clinics and pharmacies into a single interface. The platform links to existing systems without replacing them, presenting each message with full patient context so clinicians and pharmacists can act immediately. Automated categorization and rule‑based routing prioritize urgent items and assign tasks, reducing manual triage and handoffs. Integrated direct messaging between clinic and pharmacy teams streamlines refill requests, prescription verification, and care coordination. By consolidating workflows, Oryn Assist cuts phone tag, improves visibility of pending actions, and enables faster, more reliable care decisions across organizational boundaries.
Target Audience
Primary users are staff at independent outpatient clinics and community pharmacies who need to coordinate patient care and prescription fulfillment across separate organizational systems.
Features
- Unified inbox that consolidates fax, voicemail, EHR inbox messages, portal communications, and phone calls into one secure view
- Contextual patient dashboard displaying relevant clinical data alongside each communication
- Smart automation with autocategorization, rule‑based routing, and task reminders to prioritize urgent messages
- Direct clinic‑pharmacy messaging channel for real‑time refill requests and prescription verification
- Workflow engine that routes messages through defined steps, ensuring clear follow‑through and reducing manual handoffs
- Compatibility layer that integrates with existing EHR and pharmacy management systems without requiring replacement
- Audit trail and reporting tools to track communication metrics and identify bottlenecks