Aura System is an AI-powered assistant platform that automates client communication and appointment booking for service businesses directly within popular messaging apps. The system integrates with existing medical information systems and CRMs to manage inquiries, schedule appointments, and send reminders, ensuring no customer message goes unanswered. It is designed for clinics and beauty salons, with deployment taking as little as 30 minutes without the need for developers.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses with client booking, such as clinics and salons, often lose customers when inquiries in messengers go unanswered for extended periods, with conversion rates dropping by up to 95% after 30 minutes. Administrators are also burdened with repetitive questions, spending 3–5 hours daily on routine tasks, while overnight and weekend messages are frequently missed entirely.
Solution
Aura System provides an AI assistant that automatically responds to client inquiries across multiple messaging channels, including Telegram, WhatsApp, and VK. The assistant is trained on a business's specific services, pricing, and communication style, and it can handle bookings, answer questions, and send appointment reminders. It integrates directly with existing medical information systems and CRMs, allowing for a seamless workflow where the AI manages routine interactions and human administrators can step in when needed, all within a single unified interface.
Target Audience
The primary customers are small to medium-sized service businesses that rely on client bookings, including dental, medical, and aesthetic clinics, as well as beauty salons, nail studios, and SPA centers.
Features
- AI assistant trained on a business's specific services, pricing, and communication style
- Integration with popular messaging channels including Telegram, WhatsApp, VK, Avito, and a chat widget
- Direct synchronization with medical information systems and CRMs for real-time schedule and client data management
- Automated appointment reminders and tools for reactivating dormant clients
- AI-powered analytics dashboard providing insights into dialogue history, response times, and conversion metrics
- Role-based access control and encrypted data transmission compliant with Russian data protection regulations (152-ФЗ)