Aumera offers customizable AI agents that automate repetitive tourism and hospitality workflows such as marketing content creation, guest communication, and sales offer generation. Users define specific skills for each AI teammate, which then executes tasks like newsletters, email/chat support, and upselling autonomously, freeing staff to focus on higher‑value interactions while ensuring GDPR‑compliant data security.
Funding
Funding not disclosed
Founders
Product
Problem
Tourism operators and hospitality teams in Switzerland often handle repetitive, time‑consuming tasks such as responding to guest inquiries, creating marketing content, and generating offers, which reduces the time they can spend on personalized guest experiences and strategic activities.
Solution
Aumera provides customizable AI agents—referred to as Aumeras—that autonomously execute defined workflows for marketing, guest services, and sales. Users define the required skills, and each AI teammate (e.g., Eve for marketing, Joy for guest support, Sonny for sales) carries out tasks like writing newsletters, handling email and chat requests, creating complex offers, and performing upsells. The platform automates routine processes, delivering consistent, on‑time outputs while freeing staff to focus on higher‑value interactions. Aumeras operate on secure, GDPR‑compliant infrastructure and are designed to integrate with existing data flows and communication channels.
Target Audience
Primary customers are Swiss tourism operators, hotels, and hospitality businesses that manage recurring guest‑facing and marketing workflows and seek to automate these processes at scale.
Features
- Skill‑based AI agents that can be configured for specific functions such as content creation, guest communication, and sales offer generation
- Autonomous workflow execution that runs continuously without manual intervention
- Integration capabilities for email, chat, and internal databases to keep information synchronized
- GDPR‑compliant, enterprise‑grade security ensuring data privacy for guest and business information
- Performance tracking that estimates at least 50 hours of manual work saved per month per AI agent