Augment AI Studio builds custom AI phone agents and copilots that handle inbound and outbound calls for small and mid-sized businesses, replacing live answering services at a fraction of the cost—roughly $0.40 to $2.00 per call versus $1.18 to $5.00 per minute for human operators. The agents work 24/7, sound human, and integrate with over 7,000 existing business tools, enabling tasks like appointment booking, CRM updates, and live handoffs to human staff. The company also offers specialized solutions for sectors like healthcare, financial services, and property management, with a focus on compliance (TCPA, FINRA, HIPAA) built directly into the agent's workflows.
- Artificial Intelligence
- AI Agents
- Software Only
Funding
Funding not disclosed
Founders
Product
Problem
Small and mid-sized businesses miss valuable inbound calls because front-desk staff are busy, after-hours coverage is absent, or live answering services are prohibitively expensive—costing $1.18 to $5.00 per minute. New patient calls, sales leads, and support requests go to voicemail, and many callers simply hang up and move to a competitor, while existing live services lack the training or technology to handle complex requests like booking appointments or updating CRMs.
Solution
Augment AI Studio builds custom AI phone agents and copilots that answer every call on the first ring, 24/7, with human-like voice interactions. These agents handle inbound and outbound calls for reception, sales follow-up, support triage, and more, and they can transfer to a human, book a meeting, send a text, or update a CRM—working inside over 7,000 existing business tools. The company designs solutions tailored to specific sectors, such as dental offices and financial services, with compliance (TCPA, FINRA, HIPAA) engineered into the agent's conversational workflows from the first call, not bolted on later. For an SMB taking 50–200 calls a month, this replaces a $250–$1,200 monthly live-service bill with a $25–$300 AI solution that completes more of the call's work end-to-end.
Target Audience
Primary customers are small and mid-sized US businesses (5–200 staff) in sectors like dental practices, property management, healthcare, and financial services that need to capture missed calls and reduce overhead. The solution also serves operations managers and practice owners who want to scale call handling without adding headcount.
Features
- AI phone agents conduct natural, human-sounding conversations for both inbound and outbound calls, including reception, sales follow-up, and support triage.
- Deep integrations with 7,000+ business tools allow agents to perform actions like transferring to a human, booking meetings, sending texts, and updating CRM records in real time.
- Custom-built copilots work alongside human employees to augment their productivity, rather than fully replacing them.
- Compliance features are designed into the platform for regulated sectors, such as TCPA consent management and call recording for financial services, and HIPAA-compliant data handling for healthcare.
- Transparent cost modeling is publicly documented, showing AI answering services cost $0.07 to $0.50 per minute compared to $1.18 to $2.60 per minute for human services.
- Vertical-specific solutions are available for property management, healthcare, and financial services, with specialized features for each industry's call types and regulations.