Agumency develops wearable augmented reality hardware and software solutions, specifically the Cyclops HMD, which provides intelligent remote assistance through live AR video, text, and voice support. This technology enables technicians to receive real-time guidance from experts, reducing service costs and minimizing production downtime.
Funding
$1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Technicians in the field often require real-time guidance from experts during maintenance procedures, leading to increased service costs and potential production downtime due to delays in problem resolution. Traditional methods of remote assistance may lack the immediacy and visual clarity needed for effective troubleshooting and repair.
Solution
Augmency provides wearable augmented reality (AR) solutions that enable technicians to receive intelligent remote assistance through the Cyclops HMD. This hardware and software system allows experts to see what the technician sees and provide live AR video, text, and voice support. By facilitating real-time guidance, Augmency aims to improve first-time resolution rates, minimize production downtime, and reduce the need for costly on-site service visits. The Cyclops HMD creates a shared visual space, enabling experts to guide technicians step-by-step through complex tasks, improving efficiency and accuracy. The system also supports video recording, which can be used for training purposes and to prevent disputes with customers.
Target Audience
The primary target audience includes field technicians and remote experts in industries such as manufacturing, maintenance, and repair services.
Features
- Wearable augmented reality headset (Cyclops HMD) providing a hands-free remote assistance experience
- Real-time, two-way communication via live AR video, text, and voice
- GSM support for remote connectivity in areas with network coverage (Cyclops HMD Pro G)
- Video recording capabilities for training and documentation
- Potential for creating a video-based solution library for future reference