Auggie provides outcome‑priced patient retention for dental practices by automatically identifying overdue patients, sending personalized SMS reminders, and booking follow‑up appointments directly into the practice’s existing management system. The service requires no new software or staff training and charges only when revenue is recovered, with reported results such as $161K+ in reclaimed revenue and over 300 appointments booked.
Funding
$164.7K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Dental practices often lose revenue because patients who are overdue for follow‑up care do not return, and clinics must spend staff time manually identifying and contacting these patients.
Solution
Auggie automates patient retention for dental offices by integrating directly with the practice’s existing management system. The platform continuously scans the schedule to find overdue patients, then sends personalized, two‑way SMS reminders that mimic a front‑desk voice. When a patient responds, Auggie books the follow‑up appointment straight into the practice’s calendar, eliminating manual outreach. The system learns from each interaction, refining messaging to improve engagement and increase recovered revenue over time. Clinics only pay when the platform successfully generates additional appointments and revenue, aligning incentives with the practice’s financial goals.
Target Audience
Primary customers are independent dental practices and dental clinic groups seeking to increase chair utilisation and recover lost revenue without adding staff workload.
Features
- Seamless plug‑in to any practice management system with a five‑minute setup handled by Auggie’s team
- Automated identification of lapsed patients and personalized SMS outreach with two‑way conversation handling
- Direct booking of appointments into the existing calendar, requiring no extra staff effort
- Continuous machine‑learning loop that optimizes message timing and content based on practice‑specific response data
- Outcome‑based pricing model with no upfront fees, no monthly subscription, and a $1,000 revenue recovery cap per patient
- Full audit trail of recovered revenue and compliance with Australian privacy regulations